--- title: Understanding Jira Dashboard & 8 best practices you need to know description: Get a clear introduction to Jira dashboards - how they work, what they show, and how to use them effectively for better team and project visibility. image: https://resources.agileops.vn/hubfs/Blogs/BLOG-157/AgileOps%20-%20Jira%20Dashboard%201.jpg --- [![AgileOps - Logo AgileOps](https://resources.agileops.vn/hubfs/raw_assets/public/agileops-theme-v2/images/website-home-image/Fixed%20Header%20Logo.svg) ![AgileOps - Logo AgileOps](https://resources.agileops.vn/hubfs/raw_assets/public/agileops-theme-v2/images/website-home-image/Fixed%20Header%20Logo.svg)](https://agileops.vn/?hsLang=en) Services ![AgileOps - Atlassian Training Program](https://resources.agileops.vn/hs-fs/hubfs/Documents/ATP/Illus%20(4).png?width=480&height=336&name=Illus%20(4).png) Atlassian training Training program to help teams effectively apply Jira, Confluence, and other Atlassian tools. [Explore the courses](https://training.agileops.vn/en/atlassian?hsLang=en) [![AgileOps - Logo Atlassian](https://resources.agileops.vn/hs-fs/hubfs/Atlassian.png?width=48&height=48&name=Atlassian.png) Atlassian Transform business management with advanced software like Jira, Confluence, Jira Service Management,...](https://agileops.vn/en/services/atlassian?hsLang=en) [![AgileOps - Logo HubSpot](https://resources.agileops.vn/hs-fs/hubfs/HubSpot.png?width=48&height=48&name=HubSpot.png) HubSpot All-in-one platform for lead management, marketing, sales, and customer services](https://agileops.vn/en/services/hubspot?hsLang=en) [![AgileOps - Logo Google](https://resources.agileops.vn/hs-fs/hubfs/GG.png?width=60&height=48&name=GG.png) Google Gmail, Google Drive, Docs, Sheets, Slides, Calendar … - Unlock seamless and efficient collaboration for your business](https://agileops.vn/en/services/google-workspace?hsLang=en) [![AgileOps - Logo Kubernetes](https://resources.agileops.vn/hubfs/Kubernetes_logo_without_workmark.svg) Kubernetes Container orchestration platform that helps teams automate infrastructure, manage applications, and scale with ease](https://agileops.vn/en/services/kubernetes?hsLang=en) [![AgileOps - Salesforce](https://resources.agileops.vn/hs-fs/hubfs/Salesforce/Logo%20Ku%20(1).png?width=94&height=64&name=Logo%20Ku%20(1).png) Salesforce End-to-end customer management with Salesforce products - Sales Cloud, Service Cloud, and Marketing Cloud.](https://agileops.vn/en/services/salesforce?hsLang=en) [Atlassian training Training program to help teams effectively apply Jira, Confluence, and other Atlassian tools. Explore the courses ![AgileOps - Logo AgileOps](https://resources.agileops.vn/hubfs/raw_assets/public/agileops-theme-v2/images/website-home-image/Fixed%20Header%20Logo.svg)](https://training.agileops.vn/en/atlassian?hsLang=en) Calculator Estimate licensing costs for Atlassian and Google Workspace ![AgileOps - Calculator](https://resources.agileops.vn/hs-fs/hubfs/raw_assets/public/agileops-theme-v2/images/website-navbar-image/Calculator-nav.png?width=840&height=510&name=Calculator-nav.png) [Atlassian pricing Explore the Atlassian Pricing tool to select the optimal licensing plan for your needs](https://agileops.vn/calculator/atlassian-cloud?hsLang=en) [Google Workspace pricing Concerned about Google Workspace costs? Use the pricing tool to choose the most suitable service package](https://agileops.vn/calculator/google-workspace?hsLang=en) Resources Explore in-depth knowledge, resources and customer stories curated by AgileOps experts ![AgileOps - Resources](https://resources.agileops.vn/hs-fs/hubfs/raw_assets/public/agileops-theme-v2/images/website-navbar-image/Resources-nav.png?width=840&height=510&name=Resources-nav.png) [Blog Stay ahead with updates on Atlassian, HubSpot, Google, and business process optimization](https://resources.agileops.vn/blog?hsLang=en) [Guides & templates Download free guides & templates to elevate business management and project excellence](https://resources.agileops.vn/?hsLang=en) [Customer stories Learn from successful stories of ITSM implementation, process automation, and more](https://resources.agileops.vn/customers?hsLang=en) About Us Explore life at AgileOps and meet our team of experts ![AgileOps - About us](https://resources.agileops.vn/hs-fs/hubfs/raw_assets/public/agileops-theme-v2/images/website-navbar-image/About-us-nav.png?width=840&height=510&name=About-us-nav.png) [Life @ AgileOps Discover the unique work culture at AgileOps as well as explore the dynamic, creative environment of AgileOps-ers](https://agileops.vn/en/life-at-agileops?hsLang=en) [Experts Explore how our expert team can propel your project to success](https://experts.agileops.vn/?hsLang=en) [CONTACT US](https://agileops.vn/en/contact?hsLang=en) Understanding Jira Dashboard & 8 best practices you need to know ![](https://resources.agileops.vn/hubfs/Team%20profile%20photos/PhungTrinh.png) [Phung Trinh](https://resources.agileops.vn/en/blog/author/phung-trinh) 01/07/2025 ![](https://resources.agileops.vn/hubfs/Blogs/BLOG-157/AgileOps%20-%20Jira%20Dashboard%201.jpg) [![fb-icon](https://resources.agileops.vn/hubfs/raw_assets/public/agileops-theme-v2/icons/Logo%20Facebook.svg)](http://www.facebook.com/share.php?u=https%3A%2F%2Fresources.agileops.vn%2Fen%2Fblog%2Fjira-dashboard%3Futm_medium%3Dsocial%26utm_source%3Dfacebook) [![linkedin-icon](https://resources.agileops.vn/hubfs/raw_assets/public/agileops-theme-v2/icons/Logo%20LinkedIn.svg)](http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fresources.agileops.vn%2Fen%2Fblog%2Fjira-dashboard%3Futm_medium%3Dsocial%26utm_source%3Dlinkedin) [![twitter-icon](https://resources.agileops.vn/hubfs/raw_assets/public/agileops-theme-v2/icons/Twitter.svg)](https://twitter.com/intent/tweet?original_referer=https%3A%2F%2Fresources.agileops.vn%2Fen%2Fblog%2Fjira-dashboard%3Futm_medium%3Dsocial%26utm_source%3Dtwitter&url=https%3A%2F%2Fresources.agileops.vn%2Fen%2Fblog%2Fjira-dashboard%3Futm_medium%3Dsocial%26utm_source%3Dtwitter&source=tweetbutton&text=) If you’ve ever struggled to keep track of multiple projects, team progress, or blockers in your workflow, a Jira dashboard might be the visual representation your team needs. From software development and project management to improving team organization, dashboards help you stay aligned, focused, and efficient. In this article, we’ll walk you through how to create, customize and use Jira dashboards effectively, whether you work in sprints, handle multiple projects, or support remote team members. ## Understanding Jira dashboards ### What is a Jira dashboard? A [Jira](https://resources.agileops.vn/blog/jira-la-gi?hsLang=en) dashboard is a flexible, customizable homepage in Jira that displays your project’s most relevant information through modular components called gadgets. When you work in Jira, you can see a visual representation of your ongoing work, designed to highlight key updates, work item progress, and team metrics. It helps you track the flow of work, manage responsibilities, and monitor progress across different types of boards. ![AgileOps - Jira Dashboard](https://resources.agileops.vn/hs-fs/hubfs/Blogs/BLOG-157/Jira%20Dashboard%20-%20Dashboard.png?width=760&height=720&name=Jira%20Dashboard%20-%20Dashboard.png) *Set up a dashboard with gadgets* **Step 1: Accessing dashboards** - In the main navigation bar, select **Dashboards \> Create dashboard** to initiate a new setup. **Step 2: Configuring dashboard settings** - Give your dashboard a identity: - **Name**: Add a title that reflects its purpose like “Sprint Overview” or “Marketing Campaign Tracker”. - **Description**: Add a short explanation of what this dashboard tracks, which is especially helpful for teams managing cross-project boards. - **Permissions**: Decide who can see or modify the dashboard: - **Private**: Visible only to you. - **Group**: Shared with specific groups. - **Project**: Accessible to members of a particular project. - **Public:** Visible to all users within your Jira instance. **Step 3: Selecting a layout** Jira offers predefined layouts to organize your dashboard effectively. You can choose between one, two, or three-column formats based on the number and type of gadgets you plan to include. - Open your dashboard, click on **Edit layout**. - Choose your preferred column configuration. ***Pro tip:*** A clean layout ensures clarity and helps maintain a continuous flow of information. **Step 4: Adding Gadgets** - Browse through the available gadgets and click **Add**. - Configure each gadget by selecting relevant filters or projects to display the desired data. ***Pro tip:*** Use gadgets that support continuous flow to help the team respond quickly to changes or blockers.   *Create a Jira dashboard* ## Top gadgets that make your Jira dashboard actionable The right gadgets convert your dashboard into an operational control center. Each one gives a unique angle on your project’s performance and can be fine-tuned using quick filters or saved queries. ### 1. Filter Results **Use when**: You need a real-time, filter-based list of work items displayed directly on your dashboard. **Ideal for**: Showing tasks assigned to you, tracking unresolved bugs, or listing issues in the current sprint or by specific team members. **What it does**: Displays a dynamic list of issues based on a saved filter or JQL query. You can choose which columns to display (e.g., summary, status, priority, due date) and configure how the issues are sorted. This gadget is especially useful for teams who want to monitor specific workflows or track progress on subsets of work without switching to the full work item navigator. ***Pro tip:*** Use quick filters or team-specific filters to show only the most relevant tasks per user role or sprint. ### 2. Created vs. Resolved Chart **Use when**: You want to monitor how your team is keeping up with incoming work. **Ideal for**: QA teams, support desks, or any group that handles high volumes of issue reporting. **What it does**: Displays a trend chart comparing the number of issues created versus those resolved over a selected time frame. It helps visualize workload trends, identify potential backlogs, and assess how effectively your team is handling its issue queue. ***Pro tip:*** A growing gap between created and resolved issues may signal bottlenecks or under-resourcing. ### 3. Sprint Health Gadget **Use when**: You need a quick overview of sprint progress. This filter shows started work, completed tasks, and unresolved blockers. **Ideal for**: Daily standups, scrum board updates, or burn tracking. **What it does**: Provides a clear visual snapshot of sprint status, showing the percentage of completed issues, **started work**, scope changes, and any unresolved blockers. This gadget helps teams quickly assess if the sprint is on track and where attention is needed. ### 4. Two-Dimensional Filter Statistics **Use when**: You want to analyze work item count across two fields. ![AgileOps - Two-dimensional filter statistics gadget](https://resources.agileops.vn/hs-fs/hubfs/Blogs/BLOG-157/Jira%20Dashboard%20-%202%20dimensional%20filter.png?width=760&height=942&name=Jira%20Dashboard%20-%202%20dimensional%20filter.png) *Configure a Two-dimensional filter statistics gadget* **Ideal for**: Identifying workload distribution, process bottlenecks, or category trends. **What it does**: Displays a table that groups issues by two selected fields such as Assignee vs. Status or Priority vs. Issue Type based on a saved filter. This gadget helps you quickly spot imbalances or trends across multiple dimensions of your work. ### 5. Pie Chart **Use when**: You want a quick, visual breakdown of work items by a specific field. **Ideal for**: Highlighting how tasks are distributed, by assignee, priority, issue type, or status, especially across multiple projects. ![Jira Dashboard - Pie chart.png](https://resources.agileops.vn/hs-fs/hubfs/Blogs/BLOG-157/Jira%20Dashboard%20-%20Pie%20chart.png?width=760&height=720&name=Jira%20Dashboard%20-%20Pie%20chart.png) **What it does**: Displays issues from a selected project or saved filter, grouped by a chosen statistic type. You can group work items by fields like Status, Priority, Assignee, or any custom field to get an at-a-glance view of how work is distributed across your team or backlog. ## 08 best practices for a perfect dashboard A dashboard isn’t just a screen full of charts. It’s a strategic tool for driving team alignment, reinforcing project management discipline, and enabling faster decision-making. Here’s how to keep yours clean, relevant, and actionable. ### 1. Align Gadget Filter sharing with Dashboard sharing Each gadget uses a filter - make sure the filter’s sharing settings are aligned with or broader than the dashboard’s sharing. If a filter is private or restricted, users will see empty gadgets or permission errors even if the dashboard itself is shared. Always review filter permissions when creating or updating gadgets on a shared dashboard. ### 2. Name Dashboards clearly and consistently Follow a standard naming convention: `[Team/Project] – [Purpose] – [Owner/Context]` *e.g., Marketing - Project Overview - Q2* Avoid vague names like *My Dashboard 2* ### 3. Keep Dashboards focused One dashboard = one goal. Don’t overload with gadgets. Create separate dashboards for different audiences, *e.g., Executives, Developers, QA.* ### 4. Optimize for performance Minimize the number of gadgets that rely on complex JQL filters or load large datasets. Avoid unnecessary real-time refresh on gadgets. ### 5. Group related gadgets logically Place related gadgets, *e.g., sprint burndown, velocity chart*, near each other. Use layout columns to segment different views, e.g., current sprint vs backlog vs blockers. ### 6. Limit sharing to intended audience Only share dashboards with relevant groups/projects. Avoid global sharing unless it’s truly a global dashboard. ### 7. Audit and clean up old Dashboards Regularly review and delete or archive unused dashboards. Keep the dashboard directory clean and maintainable. ### 8. Train users on how to use and customize dashboards Encourage teams to clone and adapt dashboards for their own use. Explain key filters and gadgets during onboarding or sprint retros. ## Unlock the full potential of Jira with AgileOps Whether you’re managing a scrum or kanban board, scaling across multiple teams, or tracking cumulative flow with diagrams like the cumulative flow diagram, the Jira dashboard is your hub for success. Need help leveraging Jira with dashboards and noteworthy features that supports your business goals? 👉 Contact [AgileOps](https://agileops.vn/en/services/atlassian?hsLang=en) today for a free consultation and optimize your Jira setup to drive better results. [Atlassian](https://resources.agileops.vn/en/blog/tag/atlassian) Contact us Get the latest IT newsletter update ![AgileOps - Cập nhật bản tin IT mới nhất](https://resources.agileops.vn/hubfs/raw_assets/public/agileops-theme-v2/images/thank-you-image.png) Cảm ơn bạn đã gửi thông tin. ## Don't miss out [![AgileOps - Top 15 Confluence templates for dev, IT, and product teams](https://resources.agileops.vn/hubfs/Blogs/BLOG-177/AgileOps%20-%20Confluence%20templates.png)](https://resources.agileops.vn/en/blog/confluence-templates?hsLang=en) [Top 15 Confluence templates for dev, IT, and product teams](https://resources.agileops.vn/en/blog/confluence-templates?hsLang=en) [Your dev team needs a project poster. Marketing’s asking for a product brief. Support wants a runbook yesterday. You’re jumping between tabs, rewriting the same sections, and dealing with mismatched...](https://resources.agileops.vn/en/blog/confluence-templates?hsLang=en) [Anna Le](https://resources.agileops.vn/en/blog/author/anna-le) [Atlassian](https://resources.agileops.vn/en/blog/tag/atlassian) [![AgileOps - Choosing Jira plans: Standard, Premium, Enterprise](https://resources.agileops.vn/hubfs/Blogs/BLOG-161/AgileOps%20-%20Jira%20plans%202.png)](https://resources.agileops.vn/en/blog/jira-standard-premium-enterprise?hsLang=en) [Choosing between Jira Standard, Premium, and Enterprise: What you need to know](https://resources.agileops.vn/en/blog/jira-standard-premium-enterprise?hsLang=en) [Atlassian offers Jira Cloud in four distinct plans: Free, Standard, Premium, and Enterprise. Each plan is designed to support different levels of team size, complexity, and operational scale. This...](https://resources.agileops.vn/en/blog/jira-standard-premium-enterprise?hsLang=en) [Phung Trinh](https://resources.agileops.vn/en/blog/author/phung-trinh) [Atlassian](https://resources.agileops.vn/en/blog/tag/atlassian) [![AgileOps - Stop misusing Jira issue types - here’s how to get them right](https://resources.agileops.vn/hubfs/Blogs/BLOG-164/AgileOps%20-%20Jira%20issue%20types%202.png)](https://resources.agileops.vn/en/blog/jira-issue-types?hsLang=en) [Stop misusing Jira issue types - here’s how to get them right](https://resources.agileops.vn/en/blog/jira-issue-types?hsLang=en) [What’s the difference between a Story and a Task in Jira? Should a Bug ever be a Sub-task? And where exactly do Epics fit into the bigger picture? If your team isn’t aligned on how to use Jira issue...](https://resources.agileops.vn/en/blog/jira-issue-types?hsLang=en) [Anna Le](https://resources.agileops.vn/en/blog/author/anna-le) [Atlassian](https://resources.agileops.vn/en/blog/tag/atlassian) [![AgileOps - Dynamically defining approver field the Jira automation way](https://resources.agileops.vn/hubfs/Blogs/BLOG-33/image%20(7).png)](https://resources.agileops.vn/en/blog/defining-approver-field-jira-automation?hsLang=en) [Dynamically defining approver field the Jira automation way](https://resources.agileops.vn/en/blog/defining-approver-field-jira-automation?hsLang=en) [Choosing the right approvers for requests is an important part of effective and smooth workflow management in organizations. The appropriate individuals or teams can review and approve requests,...](https://resources.agileops.vn/en/blog/defining-approver-field-jira-automation?hsLang=en) [Kiet Ngo](https://resources.agileops.vn/en/blog/author/kiet-ngo) [Atlassian](https://resources.agileops.vn/en/blog/tag/atlassian) [ITSM & ESM](https://resources.agileops.vn/en/blog/tag/itsm-esm) [![AgileOps - Jira vs ClickUp: Feature-by-feature breakdown for modern teams](https://resources.agileops.vn/hubfs/AgileOps%20-%20Jira%20vs%20clickup.png)](https://resources.agileops.vn/en/blog/jira-vs-clickup?hsLang=en) [Jira vs ClickUp: Feature-by-feature breakdown for modern teams](https://resources.agileops.vn/en/blog/jira-vs-clickup?hsLang=en) [What happens when your team outgrows sticky notes and spreadsheets? You look for a project management tool that actually works. That’s when two big names pop up: Jira and ClickUp. Your engineering...](https://resources.agileops.vn/en/blog/jira-vs-clickup?hsLang=en) [Anna Le](https://resources.agileops.vn/en/blog/author/anna-le) [Atlassian](https://resources.agileops.vn/en/blog/tag/atlassian) [Product Comparison](https://resources.agileops.vn/en/blog/tag/product-comparison) [![AgileOps - Introducing Jira Align and Strategy collection](https://resources.agileops.vn/hubfs/Blogs/BLOG-156/AgileOps%20-%20Jira%20Align.png)](https://resources.agileops.vn/en/blog/jira-align?hsLang=en) [Introducing Jira Align and Strategy collection for smarter team execution](https://resources.agileops.vn/en/blog/jira-align?hsLang=en) [In today's dynamic business environment, aligning strategy with execution is not a luxury - it’s a necessity. Enterprises need management tools that deliver real-time visibility, support strategic...](https://resources.agileops.vn/en/blog/jira-align?hsLang=en) [Phung Trinh](https://resources.agileops.vn/en/blog/author/phung-trinh) [Atlassian](https://resources.agileops.vn/en/blog/tag/atlassian) [![Footer - Logo](https://resources.agileops.vn/hubfs/raw_assets/public/agileops-theme-v2/images/website-home-image/AgileOps-Footer.svg)](https://agileops.vn/?hsLang=en) [![Logo Upwork](https://resources.agileops.vn/hubfs/raw_assets/public/agileops-theme-v2/icons/Logo%20Upwork.svg)](https://www.upwork.com/agencies/agileops/) [![Logo LinkedIn](https://resources.agileops.vn/hubfs/raw_assets/public/agileops-theme-v2/icons/Logo%20LinkedIn.svg)](https://www.linkedin.com/company/agileopsvn) [![Logo Facebook](https://resources.agileops.vn/hubfs/raw_assets/public/agileops-theme-v2/icons/Logo-Facebook.svg)](https://www.facebook.com/agileops) ![atlassian-footer](https://resources.agileops.vn/hubfs/website/partner%20badge/atlassian-footer.svg) Tầng 9, tòa nhà Flemington 182 Lê Đại Hành, P. Phú Thọ, Thành phố Hồ Chí Minh [028 22222722](tel:02822222722) - [028 22222522](tel:02822222522) Services [Atlassian](https://agileops.vn/en/services/atlassian?hsLang=en) [HubSpot](https://agileops.vn/en/services/hubspot?hsLang=en) [Google](https://agileops.vn/en/services/google-workspace?hsLang=en) [Kubernetes](https://agileops.vn/en/services/kubernetes?hsLang=en) [Salesforce](https://agileops.vn/en/services/salesforce?hsLang=en) Calculator [Atlassian pricing](https://agileops.vn/calculator/atlassian-cloud?hsLang=en) [Google Workspace pricing](https://agileops.vn/calculator/google-workspace?hsLang=en) Resources [Blog](https://resources.agileops.vn/blog?hsLang=en) [Guides & templates](https://resources.agileops.vn?hsLang=en) [Customer stories](https://resources.agileops.vn/customers?hsLang=en) About Us [Life @ AgileOps](https://agileops.vn/en/life-at-agileops?hsLang=en) [Experts](https://experts.agileops.vn?hsLang=en) [Liên hệ Bạn cần hỗ trợ? Chúng tôi nhanh chóng giải quyết vấn đề của bạn.](https://agileops.vn/en/contact?hsLang=en) Tầng 9, tòa nhà Flemington 182 Lê Đại Hành, P. Phú Thọ, , Thành phố Hồ Chí Minh [028 22222722](tel:02822222722) - [028 22222522](tel:02822222522) [![Logo Upwork](https://resources.agileops.vn/hubfs/raw_assets/public/agileops-theme-v2/icons/Logo%20Upwork.svg)](https://www.upwork.com/agencies/agileops/) [![Logo LinkedIn](https://resources.agileops.vn/hubfs/raw_assets/public/agileops-theme-v2/icons/Logo%20LinkedIn.svg)](https://www.linkedin.com/company/agileopsvn) [![Logo Facebook](https://resources.agileops.vn/hubfs/raw_assets/public/agileops-theme-v2/icons/Logo-Facebook.svg)](https://www.facebook.com/agileops) © 2022 AGILEOPS, ALL RIGHTS RESERVED | [Privacy Policy](https://agileops.vn/privacy-policy?hsLang=en) | [Legals](https://agileops.vn/legal?hsLang=en) ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Phung Trinh", "url" : "https://resources.agileops.vn/en/blog/author/phung-trinh" }, "dateModified" : "2025-07-01T08:06:50.726Z", "datePublished" : "2025-06-09T04:12:17.000Z", "headline" : "Understanding Jira Dashboard & 8 best practices you need to know", "image" : [ "https://resources.agileops.vn/hubfs/Blogs/BLOG-157/AgileOps%20-%20Jira%20Dashboard%201.jpg" ], "mainEntityOfPage" : { "@id" : "https://resources.agileops.vn/en/blog/jira-dashboard", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://resources.agileops.vn/hubfs/Logo%20Cover%20Google%20(2).png" }, "name" : "AgileOps" } } ```