Atlassian offers Jira Cloud in four distinct plans: Free, Standard, Premium, and Enterprise. Each plan is designed to support different levels of team size, complexity, and operational scale.

This article introduces what each plan includes, how they differ in functionality and support, and what to consider when evaluating the right fit for your organization.

Plans overview

Jira is a leading project management tool developed by Atlassian, designed to help teams plan and track workloads. It supports both scrum and kanban frameworks, offering customizable workflows, automation, and powerful analytics across team and project efforts.

Jira Cloud is offered in four distinct plans: Free, Standard, Premium, and Enterprise.

The Free plan is ideal for teams getting started with Jira and looking to explore its essential capabilities. It includes:

• Storage: 2 GB

• User limit: 10 users

• Work and goal management: Create unlimited projects, tasks, and goals, and align them with custom forms for structured data collection

• Flexible views: Visualize work across backlog, list, board, timeline, calendar, and summary views to match your team’s preferred workflow.

• Basic reporting: Access lightweight dashboards and reports to monitor team progress and project health across any Jira product.

• Automation: Run up to 100 automation rules per month to streamline repetitive tasks without needing technical setup.

• Support: Community support only

As your needs grow, you can update it to reflect higher demands by upgrading to Standard, Premium, or Enterprise.

Jira Standard: Built for scaling collaboration with better workflow control

When your team outgrows the Free plan, the Standard plan offers a structured yet flexible environment to support sustainable growth. It’s ideal for teams scaling collaboration and formalizing workflows without the complexity of enterprise-level administration.

Remarkable features

Scale and storage

• User capacity: Up to 100,000 users

• File storage: 250 GB

User access and security controls

• Permission schemes: Set detailed access rights per role

• Project creation restrictions: Control who can create new projects to maintain order and prevent workspace clutter

Insights and automation

• Audit logs: Track admin-level changes, including permission updates and configuration edits

• Activity tracking: Monitor usage trends and system health

• Reports and team insights: Gain real-time visibility into project performance

Default reports

• Automation capacity: 1,700 rule runs per month

Support and reliability:

• Local business hours support

• No SLA uptime guarantee

When this plan is right for you

The Standard plan offers customizable workflows and detailed permission settings, allowing teams to manage projects securely and efficiently.

Jira Premium: Extend capabilities for multi-team coordination

The Premium plan includes all Standard features for advanced planning, platform governance, and change control. It’s designed for organizations managing interdependent projects, multiple business units, or cross-functional teams.

Remarkable features

Scale and storage

• User capacity: Up to 100,000 users

• File storage: Unlimited

Advanced planning and cross-project coordination

• Advanced planning: Plan across projects with capacity forecasting and dependency tracking

How to create a plan

• Expandable issue hierarchy: Add custom levels beyond Epic

• Approvals: Add review gates to workflows to ensure task sign-off

Change management and release control

• Sandbox environments: Test workflows, configurations, and integrations safely before applying them to production environments

• Release tracks: Control the process of rolling out new Jira features to your team

Insights and automation

• Automation capacity: 1,000 rule executions per user/month

• Admin insights: Monitor usage, adoption, and license trends

• Atlassian Intelligence: Access AI-powered issue summaries, labels, and suggestions

• Atlassian Rovo: Include Rovo Search, Chat, and Agents with 70 AI credits and 250 indexed objects per user/month

Platform governance and security

• IP allowlisting: Limit Jira access to approved networks

• Project archiving: Keep your environment clean without losing data

Archive a project

Support and reliability

• 24/7 Premium support

• Uptime SLA: 99.9%

When this plan is right for you

Premium is the right one if your teams are working across multiple projects, require planning transparency, and need higher automation and admin insights without managing multiple Jira instances.

Jira Enterprise: Unlock enterprise-grade security and centralized insights

The Enterprise plan includes everything in Premium, and adds tools for centralized user management, compliance, and enterprise-wide analytics. It's built for large organizations that operate across multiple Jira sites, require strict governance, and need high-scale support.

Remarkable features

Scale and storage

• User capacity: Up to 100,000 users across up to 150 Jira instances

• File storage: Unlimited

User access and identity management

• Atlassian Guard Standard: Includes SSO, SCIM provisioning, 2FA enforcement, and advanced audit logging

• Audit logs – user activity: Track permission changes and user actions

Platform governance and security

• User counts: Monitor license usage and track when products are nearing capacity

• Site Optimizer: Improve system health with issue archiving and custom field cleanup

Insights and automation

• Automation capacity: Unlimited

• Atlassian Rovo: Include Rovo Search, Chat, and Agents with 150 AI credits and 625 indexed objects per user/month.

Atlassian Rovo

Enterprise-wide reporting and data access

• Atlassian Analytics: Build dashboards across products and instances with a low-code to no-code visual editor

How to create a dashboard with Atlassian Analytics

• Atlassian Data Lake: Query unified cross-product data with SQL and integrate with BI tools

Support and reliability

• 24/7 Premium support

• Uptime SLA: 99.95%

When this plan is right for you

Enterprise is best suited for organizations managing multiple Jira instances, requiring centralized governance, built-in compliance tools, unlimited automation, and enterprise-level insights.

Pricing and billing

Jira Cloud plans follow a per-user pricing model, with volume-based discounts applied as your team size increases. You can choose between monthly billing or annual billing.

• Standard plan starts at $8.6 per user/month or $875 per year for 10 users

• Premium plan starts at $17 per user/month or $1,700 per year for 10 users

Standard and Premium pricing

Enterprise plan is available only with annual billing, and pricing is customized based on your user count and configuration.

You can estimate Jira quote with Atlassian pricing calculator.

Align your business needs with the right Jira solution

Each Jira plan is purpose-built to support a specific stage of organizational maturity:

• Standard is best suited for teams formalizing workflows and scaling collaboration.

• Premium adds the tools needed for cross-functional coordination, automation at scale, and controlled platform changes.

• Enterprise offers centralized governance, advanced compliance, and multi-instance control for organizations operating at a global scale.

To make the most of Jira’s capabilities and avoid under- or over-investing, ask yourself:

• Which plan capabilities would best support your team’s day-to-day operations?

• Is business hours support sufficient, or do you require 24/7 coverage?

• How much storage does your team use now and in the future?

• Is one Jira site enough, or will you need to manage a network of them?

Contact AgileOps for a free consultation to find the plan that fits your team’s growth.