In October 2025, AgileOps was officially certified by Atlassian as an Atlassian Specialized Partner in both Cloud Migration and Service Management. This milestone underscores the company’s advanced technical capabilities and leading position in Vietnam in implementing, managing, and optimizing Atlassian solutions for enterprises.

AgileOps recognized as the first Atlassian Specialized Partner in Vietnam for Cloud Migration and Service Management

Since joining the Atlassian Solution Partner Program in 2023, AgileOps quickly advanced to Gold Partner status in the same year - a strong validation of its consulting, implementation, and customer support capabilities. A year later, in 2024, AgileOps was honored with the Atlassian Partner of the Year: Rising Star (APAC) award, becoming Vietnam’s only representative to receive this recognition for outstanding performance in licensing and solution delivery.

By October 2025, AgileOps earned dual certifications as an Atlassian Specialized Partner in Cloud Migration and Service Management - an honor reserved for Gold or Platinum Partners that meet Atlassian’s highest standards of technical proficiency, service excellence, and customer satisfaction.

Why this recognition matters:

• For AgileOps, this achievement serves as Atlassian’s official endorsement of the company’s technical capability, service quality, and proven implementation success. More importantly, it reinforces AgileOps’ long-term commitment to delivering top-quality services to customers.

• For clients, partnering with a Specialized Partner means working with experts verified by Atlassian for their skills, experience, and practical execution. It ensures reduced risk, lower costs, faster delivery, and maximum return on investment in the Atlassian ecosystem.

Cloud Migration Specialization: Safe and seamless transition to Atlassian Cloud

The Cloud Migration Specialization is awarded by Atlassian to partners with deep expertise in helping businesses migrate from Server or Data Center systems to Atlassian Cloud.

Certified partners ensure that migration projects are secure, smooth, and disruption-free. With extensive experience in infrastructure analysis, planning, testing, and execution, they help organizations minimize risks, maintain business continuity, and unlock the full benefits of the cloud environment.

A testament to AgileOps’ capability in cloud transformation projects includes successful migrations for VietinBank - one of Vietnam’s oldest banks, and VNDirect - a leading securities firm under IPA Group. Through these projects, AgileOps helped clients:

• Eliminate security risks caused by Server and Data Center limitations

• Focus 100% on IT service management instead of maintenance operations

• Save operational resources and infrastructure costs

Service Management Specialization: Standardizing ITSM processes

The Service Management specialization recognizes partners’ expertise in deploying and optimizing Jira Service Management in line with IT Service Management (ITSM) standards.

Specialized partners go beyond software implementation - they help businesses build complete IT service management systems, integrating workflows across Dev, Ops, and IT teams to increase efficiency, improve transparency, and enhance internal user experience.

Driving customer success with AgileOps

Among Atlassian’s available Specializations, AgileOps has invested heavily in Cloud Migration and Service Management, reflecting our strategic focus on meeting the evolving needs of Vietnamese businesses during the 2025–2030 cloud transformation and IT service modernization era.

 

With a team experienced in both local and international projects, AgileOps is proud to be the only Vietnamese partner with experts who have worked on implementations for global companies such as Google, Canon, and PayPal. Our team includes Atlassian Certified Experts and ITIL v4 Masters, representing our technical depth and service excellence.

Mr. Kiet Ngo, CEO of AgileOps

 

As Vietnam’s first and only Atlassian Partner to achieve both Cloud Migration and Service Management specializations, AgileOps provides clients with confidence in both expertise and implementation quality:

• Compliance with international standards for process, security, and quality

• Proven experience across finance, technology, and education sectors

• End-to-end consulting, training, and support - from strategy to daily operations

• Improved ROI through flexible customization, reduced costs, and enhanced team performance

If you’re interested in Atlassian products or services, reach out to AgileOps for a free consultation.